Shipping Policy

Processing Time
All orders are processed within 2 days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping charges for your order will be calculated and displayed at checkout.

Belgium
Bpost Home Delivery: €5.00
Delivery to Service Point Mondial Relay: €3.50
Free Shipping on orders over €50.00 

France
Delivery to point de retrait Mondial Relay: €3.50
Free Shipping to Service Point Mondial Relay on orders over €50.00 
Home Delivery: €9.90
Free Home Delivery Shipping on orders over €85.00 

Netherlands and Luxembourg
Delivery to point de retrait Mondial Relay: €4.50
Free Shipping to Service Point Mondial Relay on orders over €50.00 
Home Delivery: €9.90
Free Home Delivery Shipping on orders over €85.00 

Italy, Portugal, Spain
Delivery to point de retrait Mondial Relay: €4.50
Free Shipping to Service Point Mondial Relay on orders over €50.00 
Home Delivery: €9.90
Free Home Delivery Shipping on orders over €85.00 

Germany, Austria, Poland
Home Delivery: €9.90
Free Home Delivery Shipping on orders over €95.00

Shipping charges for your order will be calculated and displayed at checkout.
Please note: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. BELION is not responsible for these charges if they are applied and are your responsibility as the customer.

Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 2days for tracking information to become available.

Delays
Shipping times are estimates and may be delayed due to unforeseen circumstances such as high order volume, postal service problems, or customs delays.

Refunds, Returns, and Exchanges
Please refer to our Return Policy for details on returns and exchanges.